Improving your listening skills
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. As a result, communication breaks down and the sender of the message can easily become frustrated or irritated.
If there is one communication skill you should aim to master, then listening is it. Because it happens to be the bedrock of other communication skills
in this article i will be enumerating ways in which we improve our listening skills
Receive: Pay attention to the speaker
The first step to communicate well is to listen well. Listening is dynamic, that means it’s an active process that requires us to listen and think about what others are saying to us at the same time. It also means that the listener tries to understand what the other person is feeling or experiencing and attempting to see things from the speaker’s perspective.
Appreciate: show positive body language
Use your own body language and gestures to show that you are engaged.
- Nod occasionally.
- Smile and use other facial expressions.
- Make sure that your posture is open and interested.
- Encourage the speaker to continue with small verbal comments like yes, and “uh huh.”
Summarize: Reflect back what you heard
Paraphrasing or translating what the person said; reflecting it back to them. This is called reflective listening – you reflect back what you think you have heard, it is a good technique for ensuring there is clear understanding.
Ask: Ask questions and be curious after they finish speaking
these are proven ways to improving your listening skills